The resort was really nice, our room was in the prefect location (wasn’t too far from anything). Very kid friendly! The food was good! But there are some flaws. The spacewalker restaurant didn’t serve everything that was on the menu (the volcano ball that everybody was raving about was out) so disappointed. And some staff was racist. Example when we were in line to get ice cream at the sweetery, waiter try to serve the lady behind me and even the lady behind me said they were here first and she was a white woman. The waitress continued to serve the white lady. I noticed in Italian restaurant (Verdello) they said all the Black people at tables never said any Black people at the booths. The room in the rooms were hard to use. There was no list of numbers to front desk or house keeping. And there was an issue with my transportation coming back but that wasn’t the resort fault. That was taxlio fault. Other than that it was great!
Shealynn
Mayıs 2024
The staff was very nice. We enjoyed the kid’s activities and the nightly shows/activities in Gourmet Village. The pools were nice and clean. My kids weren’t to interested in the nightly kid shows, but some people people seemed to really enjoy them. My family really enjoyed getting slimed at the Water Park, and participating in the pizza making class! Dominican night was a great experience also because there was local food, live music, and dancing. Having my daughters’ hair braided at the resort was such a nice touch!
Nakia
Nisan 2023
I liked the room a lot, the bed, the TV options, the bathtub and large balcony.
Sarah
Mayıs 2023
beautiful facility lots of amenities the staff was very pleasant
Tiffany
Mart 2023
All the amenities were awesome.
Mariha
Şubat 2023
We really liked everything. The beach was awesome!! it has several pools, and the water was nice. The bar in the pool was amazing, the service was great also. We liked the food a lot! And all the activities.
Claudia
Nisan 2023
Everything of the property was good
Sandy
Mayıs 2023
Room was stupendous, we booked a wrap around room and it was perfect for us. We had ample space for the kids to swim freely. The beach was spectacular and the events/activities were plentiful. Aqua Nick was also a lot of fun, the lazy river was a hit.
Esmael
Ocak 2024
Beach access is easy. Room is comfy and clean. Staff is pretty accommodating. We gotta meet lots of characters on their schedule. We avoided the concierge service so no forced sales for us! My son loves the Snick Lounge.
Trang
Ocak 2025
This resort was immaculate and beautiful. Never saw anything out of place. I was very pleased about the aesthetic
Astoria
Mart 2024