Nickelodeon Hotels & Resorts Punta Cana - Gourmet All Inclusive by Karisma

The resort was really nice, our room was in the prefect location (wasn’t too far from anything). Very kid friendly! The food was good! But there are some flaws. The spacewalker restaurant didn’t serve everything that was on the menu (the volcano ball that everybody was raving about was out) so disappointed. And some staff was racist. Example when we were in line to get ice cream at the sweetery, waiter try to serve the lady behind me and even the lady behind me said they were here first and she was a white woman. The waitress continued to serve the white lady. I noticed in Italian restaurant (Verdello) they said all the Black people at tables never said any Black people at the booths. The room in the rooms were hard to use. There was no list of numbers to front desk or house keeping. And there was an issue with my transportation coming back but that wasn’t the resort fault. That was taxlio fault. Other than that it was great!

I liked the room a lot, the bed, the TV options, the bathtub and large balcony.

It was generally clean. Daily room service and overall staff kept the place neat. Nice variety of food during at the buffet. The asian styled kitchen was and option I really regret having. The other restaurants were pretty good. Once you arrive they try to sell you more stuff, room upgrades or services with the TV characters. Their kids service is limited as for the kids pool is only open until 5pm local time but the personnel announces that you must leave by 4:50pm. I believe they should extend their schedule. They have some activities for the evening like face painting, a small inflatable playground, and a dancing show. My family and I had fun but as our second time having our holidays in Punta Cana, my expectations were high but you have to set them to the standard of your stay

All the amenities were awesome.

Everything of the property was good